ClickCease

FAQ's

Q1. How do your services work ?

We connect you with our verified massage and personal care therapists who will come directly to your home or hotel space on  the date and  time of your choice, saving you precious time and  the hassle of travelling while relaxing in the comfort of your familiar home environment. All massage prices shown are Nett, and there are no hidden charges. Payments are by Cash or Paynow . We do not accept credit card at this juncture. 


Q2. What is the latest time for booking ?

Generally, the last call is 11.30pm , but we do exercise some flexibility after that.  However, services are subject to therapists time preference and availabiity and after midnight a surcharge of $50 will be imposed on top of the massage price.


Q3. Can I select my therapists ?

You can view and  choose the " best " therapists or see all therapists available in our website home page or the Apps in Apple Store or Google Play. 


Q4. What type of services do you offer ?

Our most sought after massage are the Relaxing Massage, Deep Tissue Massage and the Aromatherapy Massage and Health & Wellness  Massage . We also provide Couples Massage or Four hands Massage.


Q5. What clothing should I wear during the massage?

Wear anything that is comfortable to you. 

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Q6. Do I need to prepare anything ?

Nothing much except please provide a bed and and tower sheet. We will provide disposable top tower sheets to protect your bed and also all other necessary massage oilments for your enjoyment . 

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Q7. How do I know if the therapists is on the way to my place ?

Please download the user App to track "live' the therapists movement when the time nears for your service  .

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Q8. What is your cancellation policy ?

Customers are advised to be sure when booking an appointment. However, in unforssen circumstances, we do allow cancelation with at least 2 hour notice period. Please note that no refund will be given for any cancellation with less than 2 hour notice. As much as we value every customers, do note that individuals can be blacklisted from using our service if there are recalcitrant cancellations.